Company : Oreedoo
Contact Phone :
Job Description :
ROLE ACCOUNTABILITIES
Overview
Develop and provides direction and guidance in the preparation of policies, manuals, contracts and/or similar documents.
Develops and facilitate special management studies, surveys, statistics, and a variety of other reports as required by senior management.
Partner with Technology in the selection of vendor for major enhancements and new financial, billing and related systems.
Plans and coordinates complex administrative assignments and special projects within and/or across operating units; gathers, organises, and assesses information, and develops and prepares recommendations as related to the companies operating systems including:
- Corporate Financial Systems - Oracle
- Billing Systems (Geneva and in-house developed systems)
- Customer Support - Oracle CRM
- Mediation (Comptel)
- ILM and Remedy
- Fraud Management , Revenue Assurance (Nikira and Moneta)
- Interconnect (Cockpit)
- Oracle Governance, Risk, and Compliance(GRC) Controls Module (Applimation)
- Hyperion for Budgeting & Reporting
- Other Systems ( Swift, PayGate, Dataware House)
Plan, organise, and coordinate the execution of administrative and/or operational projects as related to financial systems.
Provide required assistance to internal, external and state auditors to carry out their activities.
Provide functional support to end-users of Oracle Financial, Billing Systems, Oracle CRM and Other Support Systems.
Provide assistance to the various ad-hoc investigations on problems/errors in functional use of system.
Provides management with regular as well as custom financial reports for the decision-making process
Reviews and recommends revisions to existing documents and designs for new documents to ensure conformity and compliance with agreed standards and procedures.
Reviews and updates the financial and accounting policies in compliance of good corporate governance.
Reviews arrangements or agreements having financial obligations and proactively provide support to management in the decision making process.
Reviews and timely updates of Financial Regulations, Policies and Authority matrices
Authorize and process access requests for the new and existing users. Review of User's privileges in compliance with Ooredoo standard policies
Ensure compliance with systems and processes to create effective and efficient environment to manage the support functions in line with the company's objectives and goals.
Ensure provision of training in use of system to end-users.
Participate in strategic administrative decision making as related to the company's financial IT support systems and in the establishment and compliance of operating policies and procedures.
Participates in operational planning and coordinates the development and administration of operating policies and procedures for Finance and Accounting areas.
Play key role in the process improvements for finance related areas.
Serves as a functional liaison with internal departments, IT and outside agencies, as required.
Suggests improvements/enhancements of existing computerised financial systems after reviewing financial system users' requirements. Co-ordinates with the IT Department to ensure they meet the requirements to ensure that developments are in compliance with agreed financial policies and satisfy users' requirements.
Coordinate and provide guidance to all day to day fiscal, administrative, and operational support activities.
Co-ordinate the implementation of enhancements, modifications and new modules affecting the Finance Division in liaison with the IT Department and outside consultants.
Coach, supervise, evaluate and provide support and guidance to staff engaged in various support activities.
Conducts ad-hoc research and investigation to arrive at sound accounting policies, principles, procedures and system in order to make appropriate recommendations.
Carry out analysis of System Reports to provide required information to users.
Responsible for Month End and Yearly Closing of ERP - Oracle Financial System
Arrange reviews of the relevant International Accounting and Reporting Standards - IAS and IFRS implications and provides the necessary guidance to accounting team and other business units
Manage provision of system user support to Finance and non-Finance users - (As per Appendix B)
Business Impact
The financial impact of this role could be significant to the business if critical system problems affecting the use and reporting of information are not resolved within required deadline.
The failure of systems under the Finance and Support activities could lead to substantial loss both financially and operationally and could lead to delays in important reporting and compliance deadline leading to loss of goodwill and penalties.
Business Orientation
The role would be expected to understand international best practices in the use and upgrade of ERP solutions (Finance, Supply Chain, Projects), Revenue Accounting, Customer Relationship, Billing, Revenue Assurance, and other Finance related systems within a telecom environment, and such related functions, and should strive to achieve those standards within Ooredoo in order to maximise efficiency and cost effectiveness when developing financial policies or auditing compliance.
Customers
Customers are predominantly internal business units.
Vendor management is an important aspect of services covering management and control of consultants' work, liaison with Ooredoo's IT staff to manage and develop solutions in the most cost effective and efficient manner as it relates to financial compliances only - not overall project control.
Costs & Profitability (Appendix A as well)
Role has significant impact on cost and profitability, as areas such as Financial Accounting, Billing, Procurement, and Materials Management combined could lead to direct and consequential damages arising out of incorrect and delayed reporting to management, customers and vendors.
Problem Solving
Provide support to the Senior Management in resolution of important operational issues related to accounting and reporting as related to compliance or policy.
Provide assistance for effective interventions with consultants, and internal IT staff on issues related to system problems and customisation as they relate to policy or compliance.
Planning & Organising
Management of annual unit budget.
Planning, organising, and coordinating the execution of administrative and/or operational issues.
Direct supervision and coordination of support employees.
KEY RELATIONSHIPS DECISION MAKING
Team working, Coaching/Development & Leadership (Coaching & Leadership applicable to people managers)
Contributes through teamwork within the unit and across the business
Employing open communication channels and sharing information to achieve common objectives
Coaches and develops own teams to ensure the highest level of performance.
Communicating, negotiating & influencing
Can play a significant role in ensuring that important aspects of use of systems is communicated effectively to all staff within the Support functions, and to the end-users.
Should be a role model in influencing staff to achieve the objectives laid down for the support functions leading to higher gains at the company level.
Decision Making
Day to day operational issues can be resolved unless assistance is required.
Financial Authority as per TAR regulations.
More complex decisions or those with high impact are taken in conjunction with the Assistant Director - Revenue Assurance & Compliance.
Result Orientation
Drives self and others to achieve results and surpass goals using sound processes that reflect discipline and efficiencies
Demonstrates consistent and reliable attendance at work to support the achievement of key work tasks.
Networks (Internal & External Contacts)
Senior Management across the business.
Group Finance.
Corporate Services.
Supplier Senior Representatives.
System providers and consultants.
Internal, External and State Auditors, as required basis.
People Management
Responsibilities include interviewing, hiring, and initiating training of employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
KEY PERFORMANCE INDICATORS (KPI)
No. of policies reviewed as per given targets.
No. of procedures/processes reviewed/revised as per given target.
No. of users trained on various systems.
No. of user access reviewed and approved within the agreed timelines.
Resolve Internal, External and Quality Audits recommendations within the target dates.
Maintain finance expenses within budget
QUALIFICATIONS
Bachelor's Degree in Finance/Accounting.
Qualified professional degree in Finance/Accounting as CA, CIMA, and CPA.