Company : VAM Systems
Contact Phone :
Job Description :
VAM SYSTEMS is a Business Consulting, IT Technology Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore &India.
VAM SYSTEMS is currently looking for Senior Desktop Support/ Desktop Leadfor our Qatar operations with the following skill set and terms and conditions:
Skill Set required:
· Good product knowledge of: component level PC's, diagnostic techniques, Microsoft packages, Cat5e cabling, VoIP
· Must have minimum of 5 years’ experience.
· Must demonstrate a good understanding of the importance of teamwork and planning in delivering excellence.
· Direct customer liaison and be able to communicate at all levels within the company.
· An understanding of ITIL process is essential.
· A Valid Driving license is essential as travel will be required to other offices.
· Exceptional written, oral and interpersonal communication skills.
· Knowledge of network printer installation, setup and troubleshooting.
· Knowledge of virtualisation and remote technologies such as Citrix and Direct Access.
· Knowledge of cloud technologies is desirable.
Essential Criteria
· Must be service oriented and have a good understanding of end-to-end processes and working within service level agreements
· Must have a high level of English, able to communicate with all levels of the business
· Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution
· Troubleshoots for systems with limited supervision
· Communicates highly technical information to both technical and nontechnical personnel
· Regional Travel will be required to support other offices as and when required
Qualifications
· Microsoft qualification or a vocational IT qualification desirable, Preferred MCP/MSCE/MSCA.
· Degree in IT.
· ITIL Certification.
Terms and conditions:
Joining time frame: 2 weeks (maximum 1 month).
The selected candidates shall join VAM SYSTEMS – Qatar and shall be deputed to one of the leading organizations in Qatar.
Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at ambili.krishnan@vamsystems.com or call us +91 476 2681150.