The modernised NOC will play a pivotal role in the day-to-day operation and maintenance of Vodafone Qatar’s connectivity services, and will manage both its mobile and fixed networks. The centre is fully functional 24 hours a day, with teams working around the clock to maintain the continued high performance of the networks.
Ramy Boctor, chief technology officer at Vodafone Qatar, said: “The opening of Vodafone Qatar’s new NOC is a huge step for Vodafone and for the telecoms industry in this country. We are proud to be able to support the FIFA Arab Cup as the first big event to be fully operated from our new NOC in Lusail. The centre is a key part of our operational excellence strategy and contributions to the Qatar National Vision 2030 by enhancing the country’s digital infrastructure to drive digital transformation.”
NOCs are used to monitor the performance of a telecom network, rectify equipment faults and alert operators to performance issues so that they can be addressed quickly and efficiently. Vodafone’s NOC also uses emerging technologies such as Artificial Intelligence (AI) and automation, as well as other best industry practices and tools to ensure that the Vodafone GigaNet network is available to customers at all times.
To find out more about Vodafone Qatar, visit https://www.vodafone.qa/en/home