Ooredoo has announced that its mobile app has reached the milestone of 1mn downloads in Qatar.
The app, which was launched in 2013, is available for iOS and Android users and has an average score rating of 4.3 on the iTunes store.
Ooredoo App was designed to “give customers access to their services when they need it the most”, and through the app, Ooredoo customers can check their balance, maintain subscriptions, resolve issues and carry out other tasks on the go, Ooredoo said in a statement.
Ooredoo customers who use the app receive personalised deals based on their profile and usage. App users also benefit from the company’s free data giveaway, which has seen app usage “drastically increase since its launch”, the statement notes.
Thanks to the offer, Ooredoo App users can enjoy free data every day by downloading the latest version of the app, selecting their service number and then the ‘Deal’ tile.
Manar Khalifa al-Muraikhi, director, public relations and corporate communications, said: “This is a great milestone for Ooredoo to achieve and a clear message on the importance of providing self-service options for our customers. We plan to continue to invest in Ooredoo App to make sure that our customers digital needs are met 24/7 and that we have the latest enhancements and new features.”
To ensure that customers have the latest Ooredoo App version, users should head to Ooredoo.qa/app or SMS ‘App’ to 114.
Talking about services available via the app, al-Muraikhi added: “With the Ooredoo App, our users can check their data, minutes and text usage balance, as well as subscribe to or change to new services without visiting an Ooredoo shop. They can also view and pay their bills at any time and activate and top up an Ooredoo Passport if abroad.”