Video Home – Jumbo Electronics is celebrating 40 years of “delighting consumers” in Qatar.
To mark the occasion, Jumbo has said it is “sharing the joy of being 40 with all its valued customers”.
Celebrations are on at all Jumbo retail outlets from today until December 27.
As part of the celebrations, customers buying products worth QR500 and above will have the opportunity to win one 43-inch LG television every day via a raffle draw that will be conducted on December 30.
During this period, double Jumbo loyalty points will be rewarded to customers besides offering them “attractive discounts and easy payment options on a wide range of products”, the company said in a statement.
“The extraordinary journey of Video Home, Jumbo Electronics began in 1980 at Msheireb, the heart of Doha at that time. Over the last four decades, Qatar has grown into a modern, vibrant economy and has gone through various challenges, but our commitment to the Qatar market has been unwavering,” the statement noted. “We have strived to serve the people of Qatar since our inception with better products and services that delight our consumers. We are glad to announce our 40 years of uninterrupted business in Qatar.
“We took our first steps in establishing our Jumbo retail network across the country, which is now 14-store strong. With the opening up of the economy, the country witnessed the advent of hypermarkets and many independent retailers. Jumbo diversified its operations from retail to distribution in order to cater to the needs of these hypermarkets and retailers alike, and today we are proud to say that we are one of the leading suppliers of consumer electronics to these channel partners. We are also a proud premium retail partner for Ooredoo.”
In 2020, Jumbo revamped its loyalty programme, ‘Mukafa’, under which earning and redeeming points has become simpler and more rewarding. Customers get an advance notification of Jumbo’s special promotions and premium product launches. Priority delivery, discount on service and spare parts are other added features of the programme.
Jumbo has also forayed into the MEP (mechanical, electrical and plumbing) and B2B business, which now caters to diverse customers across a wide spectrum of clients – from large private companies to top government organisations involved in the country’s infrastructure development. In the MEP space, Jumbo is closely working with brands such as Bosch, Siemens, Cisco, Interel and Beldon.
Today, Jumbo conducts its business under the major verticals of retail, distribution, B2B & MEP and service, making it a “total solution provider” in Qatar.
Jumbo has been instrumental in introducing many international and world-class brands such as LG, Ariston, Indesit, Harman Kardon, JBL, Brother, Kenwood, Blueair and Nutribullet in the country, to name a few. Together with its extensive network of retail stores and service centres spread across Qatar, Jumbo is a trusted name in the industry “for our principals, vendors and consumers”.
In the quest to provide the “best quality at competitive prices”, Jumbo launched the Oscar brand. Today, Oscar is synonymous with smart consumer electronics products and air-conditioners as well as large and small home appliances. Jumbo’s team monitors the end-to-end manufacturing process.
Jumbo has chalked out ambitious plans for the future and is working towards increasing its reach and going beyond boundaries, as it wishes to take the business to new heights by expansion in the entire Middle East and Gulf region, the statement notes. As a first step, its first branch will be operational in Oman within December.
“After-sales service has been the key differentiator for Jumbo Electronics, and we operate a 2,500sqm master service centre in the Industrial Area, which is augmented by three more satellite service centres in Qatar to ensure prompt and quality service. As part of its philosophy, Jumbo has always kept customers first and been constantly working to contribute towards the betterment of services. This commitment has been praised by many brands and Jumbo has won many accolades for providing the best after-sales service in the entire Middle East and Gulf region,” the statement continues. “Even during the recent difficult time of the (Covid-19) pandemic, Jumbo demonstrated the highest standards of service by ensuring proper supplies in adherence with protocols to provide peace of mind to customers.”
Jumbo has partnered with the country’s leading logistics provider, GWC, by taking up 12,000CBM of space to strengthen its warehousing and distribution capabilities. This association ensures that the products are delivered on time and in the best condition, the statement adds.