Customers in Qatar can now shop for their favourite products from the comfort of their homes, as Carrefour has announced the launch of its webstore. Powered by Qatar Post, residents living in Doha, Al Rayyan, Al Daayen or Umm Salal can place their orders online and receive them the next day, with more than 100 neighbourhoods covered by the delivery service, Carrefour has said in a statement.
Faleh Mohamed al-Naemi, chairman and managing director of Qatar Post, said: “Our mission is to redefine convenience by becoming a customer-centric, digitally enabled company. We continuously challenge ourselves to find even more ways to add value to our customer by offering an ever-increasing number of delivery points – when and where people need them the most.
“With this latest initiative with Carrefour, Qatar Post now makes ordering and getting delivery in about a day a reality for customers.”
Laurent Hausknecht, country head of Carrefour in Qatar, added: “We’re constantly striving to deliver seamless shopping experiences and, today, we’re extending that commitment to include the online world as well.
“Our webstore will allow us to adapt to changing consumer preferences by offering the same choice, quality and value that they’ve come to expect from our physical stores, right at their fingertips.
“We look forward to fulfilling incoming orders and creating great moments for everyone everyday.”
The online store can be accessed at www.CarrefourQatar.com, where customers will find a wide selection of more than 12,000 products, including fresh food, personal care items, household goods in addition to electronics and appliances. Prices are similar to those found in stores, with exclusive promotions offered during special occasions, the statement notes. Delivery is also free of charge on orders above QR250. All items are delivered in reusable bags, in line with Carrefour’s “ongoing commitment to curb the prevalence of single-use-plastic”.
The webstore is the latest addition to Carrefour’s omni-channel services, such as the popular Valet Trolley home delivery service, which allows customers to purchase groceries from stores located in Villaggio or City Center Doha and have their groceries delivered to their homes the same day, the statement adds. Further, customers who wish to receive basic supplies within one hour can opt for Carrefour Now, available through the Talabat application.
As Carrefour continues to undergo its digital transformation in Qatar, more services are expected to come online in 2020.